培养更积极开放的态度

   了解成功的关键：软实力

    高效学习的秘诀

    建立良好的第一印象自我介绍法

    将注意力放在他人身上，真诚地对他人感兴趣

    姓名的重要性

    记住他人的姓名的神奇方法

    与陌生人找到话题，进行社交交谈的方法

    沟通技巧：倾听的层次和技巧

    沟通技巧：谈话时的表情、肢体语言和声调

     学习并迅速记住建立信任关系的原则

     讨论原则的重要性和用途

     省视人际关系，订立突破的目标，决心行动

    赢得合作而非服从

    学习如何赢得合作的重要原则

    创造“双赢”的人际关系

    更积极的注意他人的优点

    有效给予赞赏的方法，接受赞赏的正确方式

    体验肯定的力量

    帮助他人增强自信与自尊，建立和谐、高士气的工作气氛

    发觉和他人达成共识的力量

     迅速组织我们的思路

    在意见不一的情况下仍能有效表达意见

    用证据支持我们的意见

    积极地影响他人，辅导下属

    有效影响他人的重要原则

    处理他人的错误，又不引起反感

    订定具体突破目标，决心行动

Communication Soft Strength:

Interpersonal & Influential Skills

Bad human relations ruin team work and result in low efficiency and poor customer relations in a company; and personally, lack of people skills is the key bottle neck of one’s career development.

Take this well-designed program and get the following benefits:

Session 1: Laying the Foundation of Harmonious Human Relations

    Develop an open and positive attitude

    Know the key to success in 21st century

    Create a positive first impression by effective self introduction

Session 2: Learn to Listen; Becoming a great communicator

   Focus on other people rather than ourselves

   Why name is so important in social life

   Apply a proven name memorization process

   Find topics while talking with unconversant people

   Listening skills in communication

   Use proper facial expressions, eye contact and gestures

Session 3: Building Interpersonal Trust

   Understand important principles for building trust

  Identify opportunities for improved relationships

  Commit to applying principles that will improve relationships

Session 4: Gaining Enthusiastic Cooperation; Realizing the Power of Recognition

     Learn the key principles to gain cooperation

    Create "win-win" relationships

    Identify opportunities for improved teamwork

    Discover the value of appreciation

    Learn how to give and receive praise

    Strengthen others’ confidence and esteem and build high morale

Session 5: Disagreeing agreeably; Dealing with Different Opinions  

    Learn how to organize our thoughts in impromptu situations

    Communicate our ideas effectively even when we disagree

    Welcome different opinions

   Respond to different ideas

   Use evidence to increase creditability

Session 6: Enhancing Influence; Coaching Others

   Achieve cooperation instead of compliance

   Learn leadership principles

   Influence others through trust and respect

   Use positive approach when coaching people

   Handle mistakes more effectively

   Commit to continuous improvement